In Part 1 of this eBook, we explored behavioral learning theory and its application to L&D. But the real work often begins before we even sit down to create these learning interventions.

This second part looks at the importance of understanding systems and behavior, especially during the discovery and Learning Needs Analysis (LNA) phase, to ensure that our L&D efforts are genuinely effective.

And what’s more exciting, it’s all from our special guest contributor: Chris Hall, Digital Manager – Professional Development and Knowledge at Macmillan.

Download the full eBook below!

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